Store Policies2018-01-15T07:04:15+00:00

Store Policies

PACKING AND POSTAGE CHARGES 
When will my order be sent?
We deliver Australia wide within 10 working days from our home office in Cairns (POA – Price on asking). Larger orders will attract additional postage and you will be advised of this before being charged and order sent. We will endeavour to send your orders by the cheapest freight service at all times
We use Australia Post or a road transport company to send most orders.

Can my order be sent overnight?
We can organise overnight delivery for you at your expense and as long as payment has been made.

I live in Cairns can I pick up my order?
Orders can be picked up from us in Cairns via prior arrangement but all orders must be placed through our website. Payment must be made prior to pick up via the website.
You will always be notified of additional freight costs prior to shipment of your order.

Please note we have tried our best to accommodate for all locations in Australia, in some cases your postage may be more than what is generated through the website due to your location. If this does occur we will contact you upon receiving your order.

TERMS & CONDITIONS OF SALE 
Ordering
Orders can be placed 24 hours a day via our website www.peggyscreations.com.au. If you have any queries please do not hesitate to contact us via our website and we will be do our best to assist you as soon as possible

Availability
All goods listed on our website are subject to availability. Prices are subject to change without notice.

Damaged Goods or Incorrect Deliveries
Any request for faulty goods should be made to Peggys Creations within 10 days of receipt of goods. No claim will be accepted after that.

Returns
All goods are sold on a firm sale only. Before any return for damaged or incorrect stock can be accepted, arrangements must be made with our office for a Credit Authorisation number. No credit will be issued without prior authorisation. Return of goods for credit must be made within 14 days of receipt and will incur a 10% handling fee, except where an error has been made by Peggys Creations. Return freight will be the responsibility of the customer, and onus of proof of return remains with the customer. Peggys Creations will nominate an authorised carrier if returns are being charged to Peggys Creations. Returned goods will only be accepted in original condition and packaging

COPYRIGHT
All images (including those of missemedia) and designs are copyright protected and remain the sole property of Peggy’s Creations – Fabulous Fascinators. Images by: www.missemedia.com Modeling courtesy of: Red Lipstick Kisses Models

PRIVACY STATEMENT 
Peggys Creations ABN 90 131 464 881 (Peggy Walker) is serious about the importance of privacy protection. This Privacy Statement applies to our operations in Australia. We comply with the Privacy Act 1988 (Cth) (as amended) (the ‘Privacy Act’) and the National Privacy Principles contained in the Privacy Act. The only time we collect personal information (as defined in the Privacy Act) about you on this website is when you email us via the addresses referred to on our pages. We do not use ‘Cookies’ or ‘Web-bugs’ or any other means of collecting information on this website. If you contact us through this website, we may send you information. We may send you further information after our initial contact with you but it will contain provision for you to opt-out of receiving any more information. If requested by you, we will provide you with access to any information that we have collected about you through this website. If you believe that the information we have collected from you through this website is inaccurate please let us know. We will not disclose information collected from you through this website to a third party without your consent or unless required by law. DISCLAIMER: Peggys Creations (Peggy Walker) is not responsible for the privacy policy or practices of websites to which this website refers or is linked. You can find more information about privacy at the Office of the Federal Privacy Commissioner’s website at www.privacy.gov.au

PUBLIC LIABILITY INSURANCE
Peggy Walker and Peggy’s Creations is covered by Traders Voice QBE Stall Holders Public Liability Insurance to $20 million. Traders Voice member no. 02TV04174